Contact Us

» Contact us using any of the methods below
Need help while on your trip?
Contact our Emergency Assistance lines: 1-866-888-7150 or (317) 582-2690

Customer Service:

If you have any questions concerning your coverage, to increase or extend your coverage, or to correct any errors:

Phone:
1-866-888-7803
317-582-2660
Email:
JHIAservice@sevencorners.com
Postal Mail:
John Hancock Insurance Agency
C/O Seven Corners
303 Congressional Blvd.
Carmel, IN 46032

Claims:

For questions on how to submit a claim, obtain claim forms, or inquire about an existing claim, please contact our Claims Customer Service Department:

To download a claim form along with detailed instructions, click here.

Phone:
1-866-888-7803
317-582-2660
Fax:
317-575-2256
Email:
JHIAclaims@sevencorners.com
Postal Mail:
Starr Travel Claims
C/O Seven Corners
303 Congressional Blvd.
Carmel, IN 46032

Underwritten by:

Starr Indemnity & Liability Company a division of Starr Companies
399 Park Avenue, New York, NY 10022

These plans are underwritten by Starr Indemnity & Liability Company, a Texas-domiciled corporation (NAIC Company Code: 38318: TX license number: 93542) with its principal place of business at 399 Park Avenue, 8th Floor, New York, NY 10022. Starr Indemnity & Liability Company is currently authorized to do business in all states, the District of Columbia and Puerto Rico.

Distributed by:

John Hancock Insurance Agency, Inc.
197 Clarendon St.
Boston, MA 02116

John Hancock Insurance Agency, Inc., is a Delaware domiciled corporation with its principal place of business at 197 Clarendon St. Boston, MA. (California license number OH37453). The policies described herein are underwritten by Starr Indemnity & Liability Company, a Texas domiciled corporation (NAIC Company Code: 38318; TX license number 93542) with its principal place of business at 399 Park Avenue, 8th Floor, New York, NY 10022.

Travel insurance provides emergency assistance services should you need help while you travel. Travel insurance covers: unexpected costs such as having to cancel or interrupt your trip due to unexpected reasons, such as illness of you, a family member, or a travel companion, severe weather, missed connections, strikes, default of travel supplier and other unexpected events that may arise before or during your trip. Plans include trip cancellation and interruption, accident and sickness with assistance services, medical repatriation, baggage coverage, accident insurance, travel accident insurance and many other benefits.

This is only a brief description of the coverage(s) available under policy LT007. The policy will contain reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the policy. Please read the policy carefully to fully understand the coverages, terms, conditions, limits and exclusions. If there are any conflicts or discrepancies between this document and the policy or if any point is not covered in this document, the terms and conditions of the policy shall govern. Not all plans or coverages are available in every state. Please contact 1-866-888-7803 if you have any questions.